courses terms and condisions of use

disclaimer! Please note, to be available worldwide for all nationals, this particular policy will prevail in English language only.

We are Dental Education, owned and operated by Medical Marketing Education SRL (“Dental Education”). The following terms and conditions (“Terms”) govern your use of Dental Education online courses and consultancy programs. Terms and conditions document hereby is written in English in order to make content available for all English speaking customers

By accessing, viewing, or using the content, material, products, or services available (“Services”) through our own websites or other websites we are using to make the services available for public, you certify that you have read, understand, and agree to be legally bound by these Terms, as well as our Privacy Policy, each of which is incorporated by reference as if fully set forth herein. You further certify that you are 13 years of age or older and that you have all the necessary rights, power and authority to enter into this Agreement and perform the obligations set forth under this Agreement. You understand and agree that your use of the Site or any content, material, products or services made available on or through the websites or other websites we are using to make the services available for public (collectively, the „Services”) signifies that you fully accept and agree to these Terms of Use.


In order to access certain content, material, products or Services, you may be asked to register and create an account. As part of the registration process, you may be asked to click to agree to these Terms, and may then be asked to select or submit a user name and password. You may also be required to provide us with certain information about yourself including some types of personally identifiable information, including your legal name, phone number, address, email address, gender, profession, specialization or age. You are responsible for ensuring that your password and account login are kept secret, safe, and secure at all times. Dental Education will not be held responsible or liable for any misuse of your account in the event that a third party has access to and uses your password and account login in any way.

When placing an order through our website or other platform we use to sell the Services, you will be required to provide other personal information, such as shipping address, billing address, and payment details. Additional information may be collected by Dental Education or its third-party providers at this time for security and anti-fraud purposes. You represent that the personal information you provide to us, valid, complete and up-to-date in all respects, and you confirm that you are the person referred to in the shipping (unless the item is a gift) and billing information provided. Should any of the information you provide change, please access your account and update such information. Any personal information that you provide to us via our website, other platforms, or any mobile apps we use in order to sell the Services is subject to the Privacy Policy in force.


Some Products or Services made available through our website, other platforms, or any mobile apps we use in order to sell the Services may be available for purchase. By purchasing Products or Services made available through our website, other platforms, or any mobile apps we use in order to sell the Services, you represent that you have reached the age of majority (which in most countries is 18 years old) and have the legal capacity to enter into a contract. If you are under the age of majority or cannot lawfully enter into a contract, you must have your parent or guardian review these Terms and the Privacy Policy, and register or place an order on your behalf. Dental Education may use a third-party payment processor to process credit card transactions made through our website, other third party platforms, or any mobile apps used to sell the Services. You are also responsible for paying any extra taxes imposed in connection with use of our website or the purchase or any products or services made available through the website, including sales, use, and excise taxes (excluding only taxes on Dental Education’s net income). To the extent that Dental Education is obligated to collect such taxes, the applicable tax will be added to your billing account. All sales are subject to our shipping and return policies, which shall be made available to you on the Site or other delivered to you with your purchased goods. All refunds are in Dental Education’s sole discretion.

General Restrictions on Use

You agree to use the Services only for purposes that are permitted by these Terms of Use and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Services for your non-commercial, non-exclusive, non-assignable, non-transferable and limited personal use, and for no other purposes. You will not (and will not attempt to):

– Access any of the Services by any means other than through the interface that is provided by Dental Education;
– Gain unauthorized access to Dental Education’s computer system or engage in any activity that interferes with the performance of, or impairs the functionality or security of the Services, Dental Education’s networks and computer systems;
– Access any of the Services through any automated means or with any automated features or devices (including use of scripts or web crawlers);
– Access or collect any personally identifiable information, including any names, email addresses or other such information for any purpose, including, without limitation, commercial purposes;
– Reproduce, duplicate, copy, sell, trade, borrow, or resell any aspect of the Services for any purpose;
– Reproduce, duplicate, copy, sell, trade, borrow, or resell any Products or Services bearing any know-how, trademark, service mark, trade name, logo or service mark owned by Dental Education in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.


As between you and Dental Education, Dental Education owns or licenses all information and materials, including know-how, course material, logos, designs, titles, phrases, product names, images, illustrations, icons, photographs, and the copyrights, trademarks, service marks, trade dress, and other intellectual property rights associated therewith, in or made available through the Services (“website content”), as well as the selection, coordination, arrangement, and organization and enhancement of the Services content. All Services content is protected pursuant to copyright, trademark, patent, and other applicable laws. You agree not to remove or alter any copyright notice or any other proprietary notice on any Service content. As between you and Dental Education, all names, know-how, trademarks, symbols, slogans, or logos appearing on the Services are proprietary to Dental Education or its affiliates, licensors, or suppliers. Use or misuse of these trademarks is expressly prohibited and may violate national or international trademark law. Under no circumstances will you have any rights of any kind in or to the Services content, other than the right to use the Services content in accordance with these Terms.

Certain features of the Services may allow you to contribute feedback and other information to the Services for access, use, viewing, and commentary by other users of the Site (collectively, “Comments”). By posting Comments, you represent that you have the full legal right to provide the Comments and that use of the Comments on the Site, and all other persons and entities, will not: (a) infringe any intellectual property rights of any person or entity or any rights of publicity, personality, or privacy of any person or entity, including as a result of your failure to obtain consent to post personally identifying or otherwise private information about a person; (b) violate any law, statute, ordinance, regulation, or agreement; or (c) constitute disclosure of any confidential information owned by any third party. Upon your submission of Comments or other material or information to Dental Education, you grant Dental Education a worldwide, perpetual, irrevocable, transferable, license to access, use, distribute, reproduce, display, modify, create derivative works based upon, and sublicense the Comments, all without any compensation to you whatsoever. For avoidance of doubt, Dental Education shall be under no obligation: (1) to maintain any Comments in confidence; (2) to compensate you in any way for your Comments; or (3) to respond to any Comments.

Errors, inaccuracies, and omissions

Occasionally Services may include information that contains typographical errors, inaccuracies, or omissions that may relate to course descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order). We cannot and do not review all communications, products, or services made available on or through the Services, but, although not obligated to, may review, verify, make changes to or remove any Comments, Site Content, or the Services, including information submitted in connection with the Services Content or other features at any time, with or without notice in our sole discretion.

Disclaimers and Warranties

Dental Education reserves the right to change the assortment of Services and Items offered and to limit the quantity of Items and Services that may be purchased from time to time and at any time, without prior notice. We also reserve the right to alter the terms or duration of any special offers or sale promotion. Dental Education is not liable in case of stock outage or unavailability of products. We have made every effort to display as accurately as possible the colors of our products that appear, but we cannot guarantee that your computer monitor’s display of any color will be accurate.

Dental Education expressly disclaims, to the fullest extent permitted by law, any express or implied warranties: (i) that the Website, Services, Site Content, goods, advices, information or links provided will meet your requirements; (ii) that the Services will be uninterrupted, timely, secure or free from error; (iii) that defects in the operation or functionality of any software provided to you as part of the Services will be corrected; (iv) regarding the Site Content, Goods, Services, Advice, Information or Links provided by any third parties or users; (v) that the Website, Content, Goods, Services, Advice, or Information provided will meet your requirements; and (vi) that the Services will be error-free or that any errors will be corrected. No advice or information, whether oral or written, obtained by you from the Services shall create any warranty not expressly stated in these Terms.

You understand that the technical processing and transmission of any Services and Website Comments may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Please be advised that we do not guarantee that any information sent to or from our Website will be secure during transmission, nor can we guarantee the confidentiality of any communication or material transmitted to us via the Website or the Internet, including, for example, personal information such as your name or address. Dental Education assumes no responsibility for: (a) any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any communication; and (b) any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on any of the Site, including any injury or damage to you or to any person’s computer related to or resulting from use of the Services or the Website.

No conditions, warranties or other terms (including any implied terms as to satisfactory quality, fitness for purpose or conformance with description) apply to the Services, Website Content and / or Services except to the extent that they are expressly set out in these Terms.

Limitation of Liability

In no event will Medical Marketing Education SRL or / and Smartifact SRL be liable for damages other than actual and direct damages proven in a court of law. In no event, shall Medical Marketing Education SRL or Smartifact SRL liability exceed the price you paid for the Services or Products that are the subject of the claim. If any part of this limitation of liability is found to be invalid or unforceable for any reason, than the total liability of Medical Marketing Education SRL or / and Smartifact SRL and its licensors shall not exceed ten EURO (10 EURO).

Without limiting the foregoing, you understand and acknowledge that Dental Education shall not be liable to you for:

– Any indirect, incidental, consequential, punitive or exemplary losses which may be incurred by you arising out of your use of, or inability to use, the Services, including any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, or any loss of data suffered by you; or
– Any loss or damage which may be incurred by you as a result of: (i) any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the Services; (ii) any changes that Dental Education may make to the Website or Services, or for any permanent or temporary cessation in the provision of the Services (or any features within the Services); (iii) the deletion of, corruption of, unauthorized access to, or failure to store, any content and other communications data maintained or transmitted by or through your use of the Website or the Services; (iv) the use of any products or services obtained on or through the Site; or (v) any other matter relating to the Website, the Services, the Website Content, or the Comments.

The limitations on Dental Education’s liability to you in this Section 7 shall apply whether or not Dental Education has been advised of or should have been aware of the possibility of any such losses arising.

If you are not satisfied with the Service or Product, our websites or the third party platforms we use to provide the Services, your sole and exclusive remedy we recommend is to discontinue the use of our Service or Product.


You agree to defend, indemnify and hold harmless Dental Education, its officers, directors, members, employees, agents, affiliates, licensors and suppliers, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Site and Services; (ii) your violation of any of these Terms, including the Privacy Policy; (iii) your violation of any third party rights, including without limitation any copyright, intellectual property, or privacy rights; or (vi) the use by any other persons accessing this Site using your Internet account or account login. This defense and indemnification obligation will survive these Terms and your use of the Services and Website. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder, and you shall cooperate in all reasonable respects in such defense. You may not settle any claim contemplated in this Section 8 without the prior written consent of Dental Education.

Links to Other Sites

The Services and the Website may contain links or references to other websites outside of our control. Links to other websites may use our Site logo or style as a result of a co-branding agreement. These websites may send cookies to you and may collect personally identifiable information about you and make use of that data in ways that this Website would not. Please be aware that Dental Education has no control over these websites and that these Terms of Use do not apply to any third-party sites. Dental Education cannot be held responsible for those sites or external sources, or for any damage or losses deriving from the use of the content, or goods and services available on those sites or external sources. Dental Education encourages you to read the privacy policies and terms of use linked or referenced in the websites you enter.

Complaint Procedures

If you believe that any content or postings on our Website violate your intellectual property or other rights, please notify Dental Education by email at with a comprehensive detailed message setting forth the following information: (a) your name and the name of your company, if any; (b) your contact information, including your email address; (c) the nature and substance of your complaint, the specific rights at issue, and your basis for making the complaint, including the content or posting that is objectionable; and (d) the following statement: “The statements, representations, and assertions made in this message are true, complete, and accurate and I have the full legal authority to make each and every such statement, representation, and assertion and to make and be granted any demand made in this message.”

Dispute Resolution

Any dispute arising out of these Terms shall be resolved exclusively through final and binding arbitration addressed by state authorities. Arbitration uses a neutral arbitrator instead of a judge and court review of an arbitration award is very limited. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual; and an arbitrator must also follow the terms of these Terms, as a court would. All issues are for the arbitrator to decide, except that issues relating to arbitrability and the scope or enforceability of this agreement to arbitrate shall be for a court of competent jurisdiction to decide. Arbitration shall take place in Romania, unless Dental Education elects otherwise.

Sought is more than €10,000 and you are able to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis, Dental Education will pay as much of the filing, administration, and arbitrator fees as the arbitrator deems necessary to prevent the costs of accessing arbitration from being prohibitive. In the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse Dental Education for all fees associated with the arbitration paid by Dental Education on your behalf that you otherwise would be obligated to pay under the ECA’s rules. If an arbitrator or court decides that any part of this agreement to arbitrate is invalid or unenforceable, the other parts of this agreement to arbitrate shall still apply.

You can choose to reject this agreement to arbitrate by mailing us a written opt-out notice (“Opt-Out Notice”). The Opt-Out Notice must be postmarked no later than thirty days after the date you accept these Terms for the first time. You must complete the Opt-Out Notice form by providing the information called for in the form, including your name, address (including street number and address, city, state, and zip code), phone number, and the email address used to log in to the Dental Education account to which the opt-out applies. You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt-out of the agreement to arbitrate. If you opt out of the agreement to arbitrate, all other parts of these Terms will continue to apply. Opting out of this agreement to arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.


These Terms, including the Privacy Policy, constitute the whole legal agreement between you and Dental Education and govern your use of the Site, Services and any transactions you may have with Dental Education through the Website and completely replaces and supersedes any prior agreements or understanding, arrangements, undertaking or proposal, written or oral, between you and Dental Education in relation to such matters. In the event any other rule, code of conduct, or other matter posted on the Site conflicts with the terms of these Terms, these Terms of Use shall govern. No oral explanation or oral information given by any party shall alter the interpretation of these Terms. Notwithstanding the foregoing, you understand that Dental Education may make changes to these Terms from time to time. Your continued use of the Site following the posting of changes to these Terms of Use will be considered your consent to those changes. When these changes are made, Dental Education will make a new copy of the Terms of Use available on the Site. You agree that Dental Education is under no obligation to provide you with notices regarding changes to the Terms of Use. You understand that it is your responsibility to check the Terms regularly for changes.

You agree that if Dental Education does not exercise or enforce any legal right or remedy which is contained in these Terms of Use (or which Dental Education has the benefit of under any applicable law), this will not be taken to be a formal waiver of Dental Education’s rights and that those rights or remedies will still be available to Dental Education. If any court of law, having the jurisdiction to decide a matter arising out of these Terms, rules that any provision of these Terms is invalid, then that provision will be removed from these Terms without affecting the rest of the Terms and the remaining provisions will continue to be valid and enforceable.

The Services are controlled and operated from within the European Union. Without limiting anything else, Dental Education makes no representation that the Services, Website, Site Content, Comments, services, products, information or other materials available on, in, or through the Website is appropriate or available for use in other locations, and access to them from territories where they are illegal is prohibited. Those who choose to access the Site from other locations do so on their own volition and are responsible for compliance with applicable laws.

Bookings and purchases

All courses will be filled on a first-come first-served basis for offline and online Services, unless otherwise specified. Once a course is full a reserve list will be kept and any places that become available will be offered to the reserve list in the order of when Dental Education Team were notified of interest. Dental Education Team reserve the right to allocate a maximum or minimum number of places stated for attendance. Therefore, a course may be described as full at a certain number.

Confirmed bookings (not online purchases): No bookings will be accepted without a completed booking form being returned and received by Dental Education Team and with accompanying payment for the full course amount. Bookings should only be regarded as confirmed when the delegate receives written confirmation that they have been allocated a place on a specified course and a payment receipt has been issued for the specific timeframe.

Bookings by an organization: An organization booking places on a course on behalf of a third party is responsible for ensuring nominated individuals are aware of these terms and conditions and that no places are guaranteed until a booking is confirmed in writing, as per ‘Confirmed Bookings’ above.

Cancellation Policy

Cancellation by Dental Education: In the event of having to cancel a course, all Customers will receive confirmation in writing of cancellation and a full refund. Dental Education will not be responsible for any additional costs incurred in relation to booking this course.

Cancellation Policy for online courses and consultancy programs: NO CANCELLATION will be admitted after the purchase process is validated and Services were made available for the Customer.

Cancellation Policy for POsM (LIVE) courses and consultancy programs, by a Customer or Customer’s organization: In the event of a delegate or their organization cancelling a course the following will apply:

– All cancellations must be in writing by email to Please try to give as much notice as possible if you need to cancel a booking.
– Cancellation charges are as follows per person.
– At least 30 days’ notice before the date of the course: 50% of the total cost.
– 29 days’ notice or less before the date of the course: no refund payable.

Where a delegate can be substituted for another delegate from the same organization or reserve list, cancellation charges may not apply.

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Last Updated: 01.07.2022


echipa dental marketing
400202 Cluj-Napoca
str. Horea nr. 57
+40 770 360 998
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